Collector Horror Story
Protagonists: Single mother artist who has been making her living as an artist for the last 25 years while raising a child and a multimillionaire couple from the West Coast who have made millions as land lawyers.
At a well-known art fair, after haggling on the $2400 price, and because they claim to be collectors, the rich couple get a 10% discount from the artist and then the couple buys an original oil painting from the artist. They want the work shipped to Los Angeles, and the artist refers them to the professional shipper at the fair.
Then the multimillionaire couple complains about the shipping fee by the professional packers, and the artist offers to pack the work after the fair is over and ship it to them at a lesser cost. They agree (and save $100 in the process) and agree to have the artist charge the shipping fee to their credit card.
The artist packs the painting - which is an oil on board - by bubble wrapping it and boxing it and then she sends it via UPS to the couple in LA at a cost of $150.
The painting arrives at LA and then the artist receives a call from the wife, stating that there are some "scratches on the back of the painting" and "can she ship it back to the artist" so that the artist can fix them - remember that this is a painting on board, and the artist had painted the back of the painting a flat black to seal in the board... the back of the painting.
Even though this has zero effect on the visual integrity work, after the artist has the wife describe the damage, which the wife clearly describes as "scratches on the back," the wife also discusses making a claim against UPS for damage in shipment.
The artist asks if the box is damaged in the shipment and the wife says no, so the artist tells the wife that if the bix wasn't damaged, then the scratches could not have happened during the shipment process, and that it's probably some slight scratches from shipping the work back and forth to the fair and maybe even from hanging it, and that it doesn't affect the work, but that she will fix it anyway, by painting over the scratches on the back. She asks if there are any damages to the front and is told no.
So the couple ships the work back to the artist, using the artist's DHL account at a cost of $100 to the artist.
When the painting arrives, the artist is horrified to discover that a whole corner of the painting has been broken, and it is not in the box, a sure sign that the piece was broken before it was re-packed and sent back to the artist.
She calls the couple and the wife tells the artist that it was probably broken in transit and that the artist should make a claim against DHL. When the artist points out that the broken corner piece is not inside the box, the wife then changes the story and insists that the painting had originally arrived to them in the same condition when the artist shipped it from the fair.
The artist then reminds the wife that the wife had described initially the original damage as "scratches" on the back of the piece, and even reminds the wife that they had discussed the front of the painting and the wife had stated that there was no damage on the front.
Caught in the lie, the wife retracts her statements and says that she's "not an artist" and thus couldn't describe the damage. She also says that her interior decorator is now a witness that the painting had arrived broken.
The artist tells the wife that she has three witnesses that the painting had not been broken when bubble wrapped and boxed, and since the shipping box showed no exterior damage, and since significant force was needed to break the board (such as dropping it from a height or stepping on it), logic indicated that the damaged had occurred after the painting arrived at LA.
Wife ceases communicating and then later calls the artist and tells her that she's put a stop payment on the credit card charge.
What I think happened: The painting arrived, possibly with some minor scratches on the back of the board. The wife being the asshole that she proved to be, wanted them fixed. At one point when the artist (on the first conversation on the issue) asked what the big deal was if the scratches were on the back, and was told that when they had hung the painting on the wall, they could see the scratches -- the painting has a base that floats the board away from the wall -- indicating that they had hung an OK painting on the wall at least once. Then at some point the painting was dropped by the couple and the corner broke, or more likely, the laid it flat on the floor and then accidentally stepped on the floating corner and broke it -- it takes a lot of pressure to break this board.
Then, instead of being good people, they decided to screw a single mother artist out of $2100, plus $150 shipping to LA plus $100 shipping back to the artist.
Multifuckingmillionaires who this weekend will probably go to their place of worship and pretend to be good, decent people.
On behalf of all artists in the world: fuck you!
